Do you notice a message appearing frequently and says Bitdefender threat scanner error on your Windows device? Basically, the error defines the presence of a Threat Scanner.dmp file in the Temp folder. Most of the times, this file is not readable in notepad. Furthermore, if you do not close the pop-up box, your device will restart automatically. Mainly, the error message occurs when you try to install the Bitdefender antivirus on your system.
Hence, if you are encountering the issue and want reliable solutions to fix the problem, then go through this article.
Acute Reasons behind the Issue with Bitdefender Threat Scanner
There are several issues that can lead to the Bitdefender threat scanner error. You might encounter the error message after installing the latest update of the program. Moreover, some of the users do not use Bitdefender, but still, they encounter the error message. In that case, the Spybot’s files can be damaged due to the issue. After replacing the Spybot’s files, the system will work properly. Spybot combines Bitdefender technology that’s why it creates a .dmp file.
Ways to Fix Bitdefender Threat Scanner Error
There are several ways by which you can resolve the issue. Here, we are going to describe some effective and simple methods to fix this issue immediately.
Solution # 1: Clean Temp Folder
Mainly, a pop-up message shows you that information related to errors is stored in a Temp folder. Moreover, it fails to load when you try to open a .dmp file. So, in that case, you need to clean the Temp folder. Follow the steps to clear the folder:
Press Windows key + R together to open the Run dialogue box. In the box, type ‘Temp’ and hit the Enter button.
In the Temp folder, select all the entries present and click the Delete button. Then, close the window.
Further, re-open the Run dialogue box and type ‘%Temp%’ in the box. Press the Enter button. In the next step, it will launch the Temp folder. From there, select all the entries. At last, click on Delete key to remove all the items present in the folder.
After clearing all the items from the Temp folder, restart the system and check if the error resolves.
Solution # 2: Download and Run a Patch
As we know the reasons behind the error message, you can bypass the error by downloading and installing the patch depending upon the architecture of the Operating System. Hence, follow the steps as described in the below section:
- To proceed with this method, first, you need to figure out what Operating System you are using.
- After that, download and install the patch depending upon the version and architecture of your system’s OS.
It will help to remove the Bitdefender error message that comes up while updating the software.
Solution # 3: Fix Spybot’s Damaged File
As we mentioned earlier that the error appears due to Spybot’s damaged files. Hence, you need to fix the damaged files in order to eliminate the error message from your system.
Launch the File Explorer folder and go to the following path:
C:\Program Files (x86)\Spybot – Search & Destroy 2.
After that, find out the file SDAV.dll. If you do not find the file, then visit the developer’s website and download the files from the site.
After downloading the files, select it and copy the file by right-clicking on it.
Next, head to the Spybot-Search and Destroy 2 folder and paste the downloaded files there. Then, right-click on the file and select the Properties option to check the size of the file. If the size is not 32 KB, then the best option is to go for an update of Spybot and download the file again.
Next, perform Step 3 and Step 4 again. At last, select the ‘Replace the file in the destination’ option to end the process.
Hopefully, you can surely fix the Bitdefender threat scanner error with the help of the above-mentioned solutions by yourself. Here, we explained the most effective solutions to solve the error. In case, if you face such problems, you can let us know by commenting in the below section.