Bitdefender Error 1002 is a very common Bitdefender antivirus problem and in most cases, your computer is frozen by this error. Moreover, it can crash all the activities of your computer. Corrupted Windows registry and the incomplete installation of Bitdefender antivirus is the main reason behind this error. Based on our research, we have sorted out the top 4 methods to fix this error. Here, in this article, we are going to discuss those methods in details. Hope after following the methods, you can resolve this error by yourself.
Effective Solutions To Fix The Error 1002
In the next section you will get to know about the solutions for the Bitdefender error 1002:
Method 1: Using system file checker
System file checker is a much handy and effective tool and this method is very suitable for all the version of the Windows Operating System. In this step, you have to click on the Start button and then in the search box, you need to type “command”. After that, from the list, you have to select the Command Prompt option and open it. When the Command Prompt window opens, you need to type “sfc /scannow” and then hit Enter. After doing all these things, the System File Checker starts scanning the system and when the process completes, it will detect and remove the problem by itself.
Method 2: Installing the Latest Updates
If you are still getting the error code 1002, then this is another way to solve the problem. First, you need to click the Start button and then in the search box, you need to type ‘update.’ Now, you have to press the Enter key and then the Windows update will appear. If you can find available updates then you need to click on the Install Updates button to begin the process.
Method 3: With The Help of Disk Manager
This method is very much applicable to all kind of Operating Systems. First, you need to click on the Start button and type ‘command.’ After that, you will see ‘command prompt’ in the list. Open it. Now, when the Command Prompt opens, you need to type “cleanmgr”. Next, you should press the Enter key and then the disk cleanup starts calculating the disk space that is occupied. Generally, the disk cleanup dialog box appears with a checkbox. After doing all these things, you have to check the boxes that you would like to clean and click on the OK to begin the process.
Method 4: Uninstalling and Reinstalling the Bitdefender Antivirus Program
As you know, the Bitdefender update error 1002 is a much common error. If the persists even after applying the above methods, then you need to try this final method.
For Windows 7 or Vista
If you are a Windows 7 or Vista user, then first you need to open the Control Panel and then select the Programs and Features options. Now, you have to click on the Programs option. Then from the list, you need to locate Bitdefender Antivirus. After that, you have to click on the Bitdefender Antivirus-associated entry and then you need to click the Uninstall button from the top. After doing all these things, you have to follow the instruction which is showing on the screen to finish the process.
For Windows XP
If you are a Windows XP user, then you need to go to the Control Panel like mentioned above. Then, you have to choose Programs and Features. After that, you need to click on Add or Remove Programs and then you should find Bitdefender Antivirus. Now, give a click on the Bitdefender Antivirus-associated entry and then you have to click on the Remove button from the right panel. Now, you need to follow the on-screen instructions to uninstall the program.
For Windows 8
For Windows 8, you have to click on the Start menu and go to the Programs and Features options. Now, you have to locate the Bitdefender Antivirus under the column, and next, you have to click on the Bitdefender Antivirus-associated entry. After doing all these things, you need to give a click on the uninstall/change on the top to continue the process. Then you need to follow the on-screen instructions and check if the problem is solved or not.
Error 1002 is not a major problem of the Bitdefender Antivirus. If you thoroughly follow the methods as discussed above, you can hopefully resolve the problem. However, if you are still receiving the Bitdefender update error 1002, then you probably need expert help.