Malwarebytes is a great antivirus scanner that provides several amazing protective features in the form of their security tools. However, there are some glitches associated with this tool.
Some users report that Malwarebytes were not opening whenever they tried to start and access this tool. If Malwarebytes also won’t open on your computer, then you can go through the points discussed below.
Why is Malwarebytes Not Opening?
There are various causes why this tool fails to open on Windows 10. If the system is infected by malware, then it may happen that the virus has blocked the ‘mbam.exe’ executable file to run properly.
Apart from that, if you are using a faulty or corrupted user account on your computer, then it may prevent you from opening certain programs like Malwarebytes.
After knowing the actual reason, you just need effective hacks to solve this problem.
Effective Ways to Fix Malwarebytes Not Opening on Windows 10
Here, we are about to discuss easy troubleshooting hacks through which this problem can be sorted. So, you can perform the solutions explained below:
Method 1: Rename ‘mbam.exe’ Executable File
As we mentioned earlier that the ‘Malwarebytes not opening’ issue may occur due to the blocked ‘mbam.exe’ executable file. You can solve this, by renaming this file.
To rename this executable file, it is required to have administrative permissions.
- In the beginning, go to the location ‘C: Program FilesMalwarebytesAnti-Malware’.
- Afterwards, locate the ‘mbam.exe’ executable file and right-click on it.
- Select the Rename option from the list.
- Now, rename the ‘mbam.exe’ file to ‘explorer.exe’.
If this solution helps to open Malwarebytes, then you have to perform a scan to get the executable files in its default name. But, if it fails to open Malwarebytes, then you can move on to the other ways described below.
Method 2: Clean Reinstallation of Malwarebytes Program
According to some users, they have solved this issue by performing a clean installation of the Malwarebytes program. Here are the steps you can perform to do this:
Note: If you are using the premium version of Malwarebytes then you will find a way to retrieve your activation key and ID.
First of all, open the Run Command box by using the combination of Windows and R key. Then, type “Regedit” in the Run box and tap on the OK button to proceed.
Next, you have to retrieve the activation key and ID. For that, you can use one of the following locations in the registry depending on the architecture of your computer.
Location for Windows x86 32-Bit: HKEY_LOCAL_MACHINE\SOFTWARE\Malwarebytes’ Anti-Malware
Location for Windows x64 64-Bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ Malwarebytes’ Anti-Malware
Now, open MBAM and then go to the ‘My Account’ section. Afterwards, tap on the Deactivate button. Go to the Settings and click on the ‘Advanced Settings’ option. Next, untick the box that prompts ‘Enable self-protection module’.
Now, you can close MBAM and then download the latest version of the ‘mbam-clean.exe’ tool from the official website of Malwarebytes.
Next, you have to close all the programs that are opened at the background of the system. Disable the other security tools that are installed on your computer.
Afterwards, run the ‘mbam-clean.exe’ tool and complete the further process by following the on-screen instructions. Now, you will be prompted to restart the system.
Thereafter, go to the official website of Malwarebytes and download the latest version of MBAM. Complete the installation process by following the on-screen guidance.
Once the program opens, untick the Trial box and then tap on the Activation button.
Note: If you were using Trial previously, then you won’t need to download the trial version once again. So, in that case, you can skip it.
On the next page, copy and paste the activation key and ID in the respective field. Tap on the Activate button to activate the license.
Now, you can enjoy the use of the premium version of Anti-malware and the error will disappear as expected.
But, if you are not using the MBAM Premium or Pro version, then just follow the Step 3-5 and enjoy the updated MBAM version without any error.
Method 3: Run Malwarebytes as an Administrator
Another workaround that can help you to solve this issue is to run the Malwarebytes program with admin privileges. To do this, you can go through the steps as follows:
- First and foremost, navigate to the location ‘C: Program FilesMalwarebytesAnti- Malware.’
- Locate the ‘mbam.exe’ file and then select the ‘Properties’ option from the list.
- Navigate to the Compatibility tab. Afterwards, tick the ‘Run this program as an administrator’ box and apply the changes.
Now, you can try to open Malwarebytes to check if the issue is resolved. Otherwise, you can run the Malwarebytes in Safe Mode to get rid of this issue.
Method 4: Run Malwarebytes in Safe Mode
After trying all the above hacks, if you are still unable to open Malwarebytes, then try to run this in Safe Mode to check if it solves the problem.
- First, restart the system. Once the Windows logo appears, press the Power button and hold it for a few seconds until the system shuts down.
- Turn the computer On and repeat the same process for 3 times. The fourth time you start the PC, it will open the Advanced Recovery menu.
- Click on the Troubleshoot and then choose the Advanced Options.
- Next, tap on the ‘Startup Settings’ option and then tap on the Restart button.
- Select the ‘Safe Mode with Networking’ from the list.
- Start Malwarebytes and scan the system for malware.
- Afterwards, restart the computer and check if the Malwarebytes start.
Frequently Asked Questions (FAQs)
Does Malwarebytes Affect the Performance of the PC?
Ans. The Malwarebytes Anti-Malware tool runs smoothly on modern computers, without affecting the performance of the system. Most of the antivirus software is known to slow down the system’s performance, especially while scanning.
How to Prevent Malwarebytes to Run Automatically?
Ans. To prevent Malwarebytes from running automatically, first, open Malwarebytes and then navigate to the Settings from the sidebar. Afterwards, go to the Protection tab from the next pop-up window. Go to the bottom of the page and tap on the ‘Startup Options’ button. Then, turn the ‘Start Malwarebytes at Windows startup’ Off.